The Revenue Leadership Podcast with Kyle Norton E50: The Secret to High-Trust, High-Performance GTM Teams - CRO @ Houzz, Tara DiCristo-Schmitt
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Oct 23, 2025 Tara DiCristo-Schmitt, Chief Revenue Officer at Houzz with a dynamic background at ADP, Paychex, and HubSpot, shares insights on building high-trust teams. She emphasizes the importance of culture, stating that trust is the foundation for clarity and high standards. Tara discusses how ‘vision beats velocity’ for productivity, and highlights the power of recognition rituals in driving team motivation. She also dives into the nuances of effective forecasting and the need for intentional trust-building, especially in remote settings.
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Layer Recognition Across Cadences
- Recognize progress at multiple cadences: daily shoutouts, weekly updates, monthly and quarterly events.
- Link recognition to the company vision so all functions see their impact on outcomes.
Use A Seven‑Step Execution Model
- When things go wrong, communicate openly, ideate broadly, and quickly implement a focused execution model.
- Plan, create hype, train, set clear goals, practice, share results, and institutionalize what works.
Listen First, Act Later
- Spend time on structured listening tours and ask consistent questions to build credibility.
- Come from curiosity, avoid immediate fixes, and learn what truly needs changing before acting.
