Thinking With Mitch Joel

Navigate Hidden Markets With Judd Kessler - TWMJ #1015

20 snips
Dec 21, 2025
Judd Kessler, an influential economist and the inaugural Howard Marks Endowed Professor at Wharton, dives into the concept of hidden markets. He discusses how these markets operate based on rules rather than prices, using examples like concert tickets and organ donations. Kessler explains the role of lotteries and waiting lists in reducing friction and promoting fairness. He highlights AI's disruptive impact on market signaling and the importance of strategic design in daily life. Discover how understanding these hidden systems can help us navigate scarcity.
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ANECDOTE

Taylor Swift Tickets As A Case Study

  • Judd uses Taylor Swift ticketing as a live example of price failing to clear demand.
  • Ticketmaster and artist rules create other allocation mechanisms that decide who gets tickets.
ANECDOTE

Personal Loss Selling Resold Tickets

  • Judd recounts buying US Open tickets at face value and then learning Ticketmaster takes 30% on secondary sales.
  • He lost money reselling and observed how the platform benefits from resales.
INSIGHT

Use Scarcity To Encourage Good Behavior

  • Scarcity can be used to incentivize pro-social behavior, not just profit.
  • Example: priority on organ lists for registered donors increases supply of organs.
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