110. From Carbon Paper to Digitization: Standardizing Your Shop for Success with Skip Markley

Apr 1, 2026

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In this episode of Machine Shop Mastery, I sit down with Skip Markley of Die Craft Machining & Engineering to explore a transformation story that spans more than two decades. Skip walks me through how he acquired a small shop running on manual equipment and carbon paper work orders and gradually evolved it into a standardized, process-driven CNC operation serving the steel mill industry. It's a candid look at what happens when growth outpaces structure and the discipline required to bring everything back into alignment.

One of the biggest themes in our conversation is standardization. Skip shares how years of buying different machines to save money created a patchwork of controls and platforms that slowed everything down. Operators became tied to specific machines, flexibility disappeared, and production stalled when the right person wasn't available. The turning point came when his team pushed for a unified approach, leading to a deliberate shift toward standardized equipment that improved uptime, training, and scheduling flexibility.

We also dig into the journey from manual processes to digitization. Skip describes running the business with carbon paper work orders, a single computer, and limited visibility into operations before implementing ERP. That transition forced the company to adopt more consistent workflows, better communication, and scalable systems. It wasn't perfect, but it moved the business from reactive to structured and laid the foundation for long-term growth.

Beyond equipment and systems, this episode is really about leadership evolution. Skip talks about trusting his team, hiring for heart over experience, and eventually stepping back from day-to-day leadership by promoting a president from within. It's a great example of how building processes and empowering people go hand-in-hand when you want your shop to scale beyond the owner.

You will want to hear this episode if you are interested in...

(0:00) Skip's background and decision to buy Die Craft
(4:00) Overview of Die Craft today: size, customers, and capabilities
(5:27) Early engineering career and steel mill experience shaping his approach
(9:31) Learning operational improvement through equipment rebuild partnerships
(12:07) Buying Die Craft and inheriting a manual, carbon-paper-based shop
(14:38) Financing the acquisition and importance of financial advisors
(18:17) Get a free report of sales opportunities in your area at FacturMFG.com/chips
(19:24) Early growth and purchasing the first waterjet
(21:52) First ERP system, machining center and early scaling challenges
(27:45) Benefits of standardization: flexibility and reduced disruption
(29:42) Sales strategy and building trust with steel mill customers
(32:39) Hiring philosophy: hiring for heart over experience
(34:28) Why we created HireMFG Leaders (and why you should use it)
(36:03) Transitioning leadership and promoting a new president
(40:14) Builder vs. maintainer mindset and evolving company direction
(43:00) Scaling challenges and reaching the next revenue threshold
(45:52) Why we love SMW Autoblok for workholding
(47:57) Skip's current role and succession planning
(50:19) Skip's shop transformation stress test
(53:31) Most important decisions behind Die Craft's growth
(57:14) Advice for shop owners: finance, vision, and trusting your team

Resources & People Mentioned

The E-Myth Revisited
Get a free report of sales opportunities in your area at FacturMFG.com/chips
Why we love SMW Autoblok for workholding
Why we created HireMFG Leaders (and why you should use it)
The Power of Being Mission Driven with Court Durkalski
Building Craftsman with Character with Dave Hataj