“The U.S. Market Is a Beast”: Sophie Hood on Scaling Seoul Tonic, Her Growth Tactics & her NEXT business!

🎙️ Sophie Hood on Building Seoul Tonic: From Australia to New York, Amazon, Retail Strategy & Scaling a Wellness Brand

What does it really take to build a modern wellness brand and have the ambition to take it global?

In this episode of Process, Arielle Thomas sits down with Sophie Hood, founder of cult-favourite tonic brand Seoul Tonic, to unpack the creative and commercial decisions behind moving to New York, scaling through retail, navigating Amazon, and positioning a product for international success.

Sophie is one of Australia’s most exciting women-led founders to watch, and in this conversation, she shares the unfiltered reality of entrepreneurship: from winning Food Stars and landing major retail opportunities, to managing inventory pressure, pitching airlines like Qantas, and building a brand that resonates in the hyper-competitive U.S. market.

This episode is a masterclass in creativity meeting commerce. Perfect for founders, brand builders, marketers and anyone curious about what it actually takes to turn an idea into a global consumer brand.

✨ In this episode, Sophie and Arielle cover:

• Moving from Australia to New York and why global ambition changes everything

• The early creative vision behind Seoul Tonic and finding product-market fit

• What winning Food Stars taught Sophie about pressure and opportunity

• How to position a wellness product for premium retail

• Scaling from independent stores to national distribution

• Inventory, supply chains and the realities of cash flow

• Why community and in-store experience matter more than ever

• The brutal truth about launching in the U.S. market

• How Amazon really works. Seller Central, fulfilment and margin games

• Differences between U.S. and Australian e-commerce

• Pitching to major partners like Qantas

• Launching new product lines and beauty brands

• Why financial modelling is a non-negotiable skill for founders

• Her up-and-coming 2nd business, this time in the beauty space!

  
  

  Find Sophie on Instagram here.

  Find Seoul Tonic on Instagram here.

  Find Process the Podcast on Instagram here.

  Find your host Arielle Thomas on Instagram here.

  
  

  See you next Tuesday!