The New Automation Mindset: AI + Automation + Integration Technology Strategy Is Business Strategy in the AI Squared Enterprise
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Dec 5, 2023 Darryl Maraj, CIO of GA Telesis and founder of the South Florida CIO community, explores the vital role of technology strategy in today's AI-driven world. He discusses his innovative approach to automating email processing and how AI can transform business processes. Darryl emphasizes the importance of aligning IT with business strategy and highlights the emergence of 'fusion teams.' He also delves into the use of AI in aviation for safety and operational excellence while advocating for democratization and collaboration across organizations.
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Gen AI Tamed 36,000 Sales Emails
- Darryl Maraj used Gen AI to parse 36,000 unstructured sales emails and produced JSON payloads in minutes.
- He integrated that output with Workato and Salesforce to meet four-hour SLAs and automate the sales lifecycle.
AI + Automation + Integration Is The Multiplier
- Markus Zirn calls the combined pattern AI + Automation + Integration 'AI squared' and says it drives business winners.
- Darryl agrees this combo operationalizes AI as an interpreter and accelerates process value delivery.
Gen AI Democratizes Access To Interpretation
- Democratization of Gen AI gives every employee a direct API to ask questions and interpret unstructured inputs.
- This shifts technology from gatekeepers to business-led innovations that need operationalization via integration tools.
