PTJ Author Interview: Empathetic Communication by Physical Therapists

In this episode of the PTJ Podcast, Editor-in-Chief Steven George, PT, PhD, FAPTA, talks with Katrina Monroe, PT, PhD, about her recently published study, which tracked physical therapist-patient conversations over a six-week care period and found that consistently responding to patients’ emotional cues was associated with lower pain intensity. George and Monroe discuss what empathy looks like during physical therapy visits, why there might be variability in empathetic communication, and why empathy’s influence might take time to appear in patient encounters.  

Monroe is co-author of the article “More Frequent Empathic Communication by Physical Therapists is Associated With Improved Outcomes for Low-Impact Chronic Pain.” Read the article on the PTJ website and follow PTJ on LinkedIn and Bluesky for more research updates.