Techfluential by Deloitte

Building Adaptive, Business-Focused Tech Teams

Jul 15, 2024
Cisco Sanchez, Qualcomm SVP and CIO, is a former developer turned leader who blends AI and culture to drive business value. Rob Carter, former FedEx CIO, is a seasoned tech executive focused on aligning technology with business. They discuss building adaptable teams, pacing AI adoption with business context, hiring for culture before skills, and spotting leadership potential through behavior.
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INSIGHT

Adaptiveness Is The Core Tech Leadership Skill

  • Adaptiveness is the core leadership skill for technology today.
  • Rob Carter says you cannot predict tech's future, so leaders must continually learn and pivot to apply new tech effectively.
ADVICE

Slow Down To Apply AI Strategically

  • Slow down enough to study how AI models and patterns are evolving before plunging into projects.
  • Cisco Sanchez advises grounding efforts in strong foundations and using AI to change the business, not adopt technology for its own sake.
INSIGHT

Business And Technology Are Inseparable

  • Business and technology are now inseparable and should not be treated as two separate functions.
  • Rob Carter describes the long arc of aligning tech with business and hopes we reach a point where 'business is technology and technology is business.'
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