Human Capital Leadership Special Episode - Focusing on the People Side of Change, with Tim Creasey
May 8, 2024
Tim Creasey, a thought leader in change management, shares his insights on the human side of organizational transformation. He emphasizes the vital role of empathy and communication during change initiatives, especially as AI becomes more prevalent. Creasey discusses the challenges posed by remote work and the need for engaged leadership. He highlights change agents as 'time travelers' guiding organizations, while also advocating for over-communication to navigate perceptions effectively. His passion lies in helping individuals unlock the power of change.
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Episode notes
Change Is A Two-Sided Coin
- Change has two inseparable sides: the technical solution and the people side that adopts it.
- Capturing an initiative's ROI requires managing the people-dependent portion through change management.
Avoid One-Off Communication
- Don't treat a single email or one-off training as sufficient change preparation.
- Prepare, equip, and support people with sustained, intentional activities to avoid costly rework.
Live Example Of Late Change Notice
- At a Gartner talk Tim joked about the common practice of late communication.
- An audience member revealed her company sent training emails after their system went live last week.