Simon Dillsworth is the Managing Director for Consulting at Ember Group, based in London, UK.
Ember Group recently published a research paper on the opportunities around a combination of CX and the gig economy - analysts are already calling this GigCX.
On the podcast, Simon explains why GigCX is happening now and the opportunities it creates.
https://www.linkedin.com/in/simon-dillsworth-sd/
https://www.embergroup.co.uk/
