In March 2022, community advocates said St. Louis' 211 hotline fails homeless people and leaves volunteers to pick up the slack. Nearly a year later, they report that things are even worse. STL Winter Outreach volunteers sit down with St. Louis Department of Human Services Director Dr. Yusef Scoggin to discuss how the system is working and the city’s role in making sure that vulnerable residents have access to shelter.
St. Louis on the Air