Excellence at Work Podcast 319: Unlocking the Real ROI of AI in the Workplace

In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer and Principal Analyst, sits down with Peter Mulford, Chief AI Officer and Head of Artificial Intelligence and Innovation at BTS. Together, they explore where organizations truly stand on their AI journeys, why so many are leaving value on the table, and what it actually takes to drive meaningful, measurable ROI from AI, not just incremental productivity gains.