Healthcare Facilities Network Capital Healthcare Projects Done Right | Live from PDC Houston
Live from the PDC in Houston, Healthcare Facilities Network sits down with Jeff O’Neil of Robert Wood Johnson University Hospital to unpack what it really takes to execute healthcare capital projects successfully.
With a multidimensional professional background spanning construction, operations, and facilities leadership, Jeff brings a practical lens to one of the most challenging transitions in healthcare facilities management: moving from project completion to operational ownership. He explains why “Santa Claus isn’t coming to town” during capital projects and why discipline and rigor are essential as projects shift from construction teams to operational stakeholders.
The conversation dives into the reality of managing end-user requests during active projects, balancing expectations, and avoiding scope creep that can derail timelines and budgets. Jeff also highlights the importance of strong leadership alignment when addressing deferred maintenance, and how executive support can make the difference between reactive fixes and strategic long-term planning.
Healthcare capital projects do not end at substantial completion. Success depends on operational readiness, clear governance, and leadership support. This episode explores how facilities teams can apply rigor, manage expectations, and ensure projects deliver long-term value once they transition into daily operations.
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