Negotiate Anything

How to TRULY communicate for understanding with Michael Ashford

Oct 28, 2022
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ADVICE

Extract, Don't Just Assert

  • Practice extracting information from others through active listening.
  • Focus on understanding their perspectives, not just asserting your own.
INSIGHT

Belief in Change

  • Your belief in whether people can change influences how you communicate.
  • Believing in change promotes open communication; disbelief fosters forceful persuasion.
ANECDOTE

Darryl Davis and the KKK

  • Darryl Davis, a black man, engaged with KKK members through curious questions, not judgment.
  • This approach led a KKK leader to leave the organization, highlighting the power of genuine curiosity.
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