HR Leaders How to Build a Skills-Based Organization Using AI
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Mar 18, 2025 In this discussion, Ying Li, Head of People Analytics at PepsiCo, uses her expertise in AI and data analytics to explain how organizations can thrive by becoming skills-based. She shares her journey from engineering to people analytics and highlights methods for accurately assessing employee skills and understanding skills scarcity. Ying dives into the importance of continuous skill enhancement and the role of curiosity in reskilling. She also discusses how AI can create personalized learning pathways, helping to align individual growth with organizational goals.
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Use Data to Infer Skill Depth
- Tap into employees' digital footprints (internal networks, resumes, learning platforms).
- Build a machine learning model to classify skill levels.
Validate Inferred Skill Levels
- Share inferred skill levels with employees for self-validation.
- Supplement this with manager validation for a broader perspective.
Skill Scarcity Informs Talent Decisions
- Understanding skill scarcity helps decide whether to buy, build, or borrow skills.
- It also informs differentiated retention strategies and salary adjustments.