The Panel Can AI be your CRM?
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Mar 27, 2026 Ben Curtis, co-founder of Honeybadger and podcaster behind Founder Quest, talks about using AI across engineering, sales, and product. He explains AI-powered debugging, model selection, and replacing traditional CRMs with Claude. They also explore AI-driven design, automated monitoring agents, and how LLM recommendations reshape product discovery.
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Play Models Off Each Other To Catch Blind Spots
- Different models have complementary strengths so switching between them uncovers blind spots.
- Ben cycles Claude for writing code and Codex for deep reviewing, then iterates between both to catch mistakes each misses.
Claude As A Personal CRM For Sales
- Ben built an ongoing Claude Code session to act as his CRM, logging outreach, research, emails, replies and follow-ups.
- He asks Claude to research targets, draft emails, record activity, and surface who to follow up with later, accumulating interaction memory over time.
Embed Agents Into Slack To Automate Repetitive Work
- Integrate LLMs into your team chat and automate small tasks so agents can triage, fix, PR, and notify with preview links.
- Justin prototypes Claude in Slack to have it fix issues, issue PRs, and propose recurring intelligent suggestions about traffic spikes.