CX foundation and Leadership with Jeannie Walters

The CX Goalkeeper had a smart discussion with Jeannie Walters

Founder and CEO of Experience Investigators, Customer Experience Speaker, Trainer, Podcast Host.

In this episode you will learn:

- Customer experience is more than a customer journey map or a Net Promoter Score.

- It creates fewer ruined days for customers

- CX is all about 3 things: a mindset, a strategy and a discipline

… and much more

more information: www.cxgoalkeeper.com/JeannieWalters