Vicki Steere, Global Talent Acquisition Marketing for TTEC

My next guest is a seasoned talent acquisition, human resources and marketing executive. She has developed and successfully executed talent acquisition, human capital and organizational developments strategies, marketing plans, and budgets for operations in North America, Europe, APAC, and Latin America and currently heads up talent acquisition marketing for TTEC.

TOPICS

• Tell everyone what TTEC does and what you typically hire for?
• How many people will you hire in the 4th quarter for this year?
• Recruiting machine...
• Going remote: you moved 39,000 ppl from the office to remote work...what was that like?
• How do you hire that many people? (give high level overview of your rec mktg strategy) million plus applicants, b2c marketing tactics
• Social media - you told me you get 30% of your applicants from sites like Facebook...can you break down how you do that?
• cadence
• Do you know what your conversion rate is for clicks to apply?
• Tech stack: Taleo is your ATS, Ascendify is your career site and you also use Jobsync, can you just touch on each of these in terms of how you use them?
• TTEC has been partnering with LivePerson to support contact tracing for organizations and companies
• And how we are releasing a module on our own AI driven training product called RealPlay to support our employees on having difficult conversation about diversity and inclusion.
• Where can people go to learn more about careers at TTEC and see your careers website?

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