Inside Aesthetics Ep 267 Compliance & Digital Solutions in 2024 - Fresh Clinics | Dr John Delaney & Dr John Holbrook
Episode 267 hosts Dr John Delaney & Dr John Holbrook, the founders of Fresh Clinics.
In this episode we discuss:
- Who Fresh Clinics are and how they successfully disrupted the Australian injecting market
- Their thoughts about the new Australian regulations and what it means for injectors
- The software that Fresh Clinics created to allow for seamless and legally-compliant remote prescribing
- Their future plans to launch a Fresh CRM software for complete clinic management
- Fresh's expansion to Texas, USA and how American injectors attitudes differ
00:00 Introduction 02:16 Meet Dr John Delaney & Dr John Holbrook, the founders of Fresh Clinics 03:59 What Fresh Clinics Does 07:20 Why Tech and Doctor Oversight 10:25 Australia Regulation Shakeup 14:31 TGA Ads and Euphemisms 18:08 Tasmania Doctor Onsite Debate 23:45 Industry Infighting and Complaints 26:31 Regulators and Influence Explained 32:19 Do Regulators Understand Injectables 36:16 Patient Education vs Ad Rules 37:05 Media Fear and Fillers 38:18 Nurse Networks and Training 39:38 Regulation Workarounds 40:42 Why Texas and Why Now 42:01 US Risk Appetite Shock 46:22 Texas Growth and Product Fit 48:11 Compliance Tech Advantage 52:20 Med Spa Scope Creep 54:00 EMR Launch and Beta 01:01:10 End to End Clinic Suite 01:03:25 Analytics and Benchmarking 01:08:19 Privacy and Cybersecurity 01:10:59 Data for Business Decisions 01:12:35 AI For Business Decisions 01:13:39 Market Maturity And Data 01:14:56 AI Notes And Efficiency 01:18:24 LLM Analytics And Marketing 01:20:48 Outcomes And Upsell Insights 01:22:23 Pricing And Business Model 01:25:13 Conference And Giveaway 01:28:06 Criticism And Market Impact 01:33:58 Training New Injectors 01:36:05 Doctor Network And Governance 01:41:16 Regulatory Nuance And Compliance 01:42:32 Wrap Up And Where To Follow
***COMPETITION NEWS***
In partnership with Fresh Clinics, anyone who purchases a ticket to their 'Fresh Life Conference' (being held in Byron Bay, Oct 29-31 2024), Fresh Clinics will randomly draw 10 winners for an annual subscription to our Patreon. (and if you're already signed up, you'll get an extra year!)
Follow Fresh Clinics on Instagram for the announcement of the winners by September 6th!