The Learning Curve with Kenny

Season 1 Episode 1: Exploring Storytelling in L&D

15 snips
Jun 25, 2025
Diego Fiche, Global Learning and Development Lead at a Fortune 500 company, is passionate about people-first leadership and narrative-driven learning. He dives into the emotional power of storytelling in L&D, explaining how authentic narratives foster deep connections and enhance retention. Diego discusses how leaders can become effective story-guides and the importance of real-world examples in making stories memorable. He also explores the role of VR and AI in creating immersive learning experiences, emphasizing storytelling's vital place in modern education.
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ADVICE

Authentic Leadership Storytelling

  • Leaders should share authentic, personal stories including failures to build trust.
  • Sharing vision and customer impact stories inspires and guides teams effectively.
ANECDOTE

Customer Story Drives Culture Shift

  • A CEO's story about exceptional customer service changed a rental car company's culture.
  • The story inspired employees to embody customer-centric behaviors.
ADVICE

Measure Storytelling Impact

  • Measure storytelling impact by comparing trainings with and without stories.
  • Testing resonation and retention helps validate storytelling effectiveness.
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