Google SRE Prodcast

The One With SLOs

Jan 7, 2026
Join Alex Hidalgo, an author and SRE expert, and Brian Singer, co-founder at nobl9, as they dive into the world of Service Level Objectives (SLOs). They discuss how SLOs create a common language for teams and explore the varying degrees of adoption across organizations. The conversation highlights crafting user-specific SLOs, the importance of ownership, and the pitfalls of central governance. They also touch on AI's potential in SLO design and the necessity of human oversight. Tune in for actionable insights on SLOs and their cultural impact!
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ADVICE

Assign Cross-Team SLO Ownership

  • Do assign ownership of cross-team SLOs to product managers or higher-level leaders.
  • Alex Hidalgo says PMs or VPs should own decisions based on SLO data.
INSIGHT

SLOs Are Living Decision Tools

  • SLOs must be maintained and revisited since services and customers change.
  • Brian Singer says stale SLOs stop guiding engineering decisions.
ADVICE

Schedule Regular SLO Reviews

  • Do set regular revisit cadences for critical SLOs (quarterly or biannual).
  • Brian Singer recommends tracking revisit frequency to identify stale SLOs.
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