Divi Chat Ep 245 – Using Standard Operating Procedures to Increase Efficiency in Your Businessess
Jun 24, 2022
Explore the transformative power of Standard Operating Procedures (SOPs) for streamlining your WordPress business. Discover how checklists can ensure consistent and speedy website launches while avoiding costly oversights. Learn the importance of documenting processes from the start and keeping SOPs updated as living documents. Gain insights on effective time tracking and pricing strategies to enhance profitability. Plus, get practical tips on using tools like Tango for documenting workflows and creating seamless onboarding experiences.
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Checklists Reveal Process Gaps
- Enforce checklist use for new hires to maintain current procedures and catch changes.
- Team members using SOPs reveal when processes need updating and prevent knowledge loss.
Time Tasks To Measure Profitability
- Time your SOP tasks so you can predict duration and identify unprofitable work.
- Use timers to avoid getting sucked into long troubleshooting sessions and to measure averages.
Trained Assistant Cut Maintenance Time
- Stephanie trained a non-technical assistant to run site maintenance using documented steps.
- The assistant averaged 3–4 minutes per site while Stephanie took much longer when filling in.