Service Design Show

How to Lead with Head and Heart in the Age of AI / Birgit Geiberger / Ep. #249

6 snips
Mar 12, 2026
Birgit Geiberger, a design leader who champions regenerative, human-centered leadership. She explores why leadership must change in the age of AI. Short practices for restoring energy and team rituals to slow down. How to embed designers into business and align design with impact. Practical first steps to lead with head and heart and bring joy back to work.
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INSIGHT

Redefine Growth Beyond More More More

  • Businesses still act as if resources are endless, which makes short-term growth the default strategy.
  • Birgit links this to needing a redefinition of growth that balances quantity with quality and planetary limits.
ADVICE

Schedule Five Minute Recovery Between Meetings

  • Put micro-rituals into your calendar to force brief recovery between meetings.
  • Birgit schedules 55- and 25-minute meetings and uses those five minutes to reset, which normalizes breaks across the team.
ANECDOTE

Being The Odd One Out Built Inclusive Leadership

  • Birgit's mixed socioeconomic family and living across countries made her the 'odd one out' and shaped her inclusivity and ability to connect across levels.
  • She learned to relate without judgment to both blue-collar and white-collar perspectives.
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