TechCrunch Industry News

ChatGPT uninstalls surged by 295% after DoD deal; plus, Stripe wants to turn your AI costs into a profit center

Mar 3, 2026
News of a defense contract triggered a huge spike in ChatGPT uninstalls and a wave of one-star reviews. Claude’s downloads climbed as Anthropic publicly rejected a DoD partnership on safety grounds. Stripe unveiled tools to track LLM token usage and let startups add automatic markups to turn model fees into revenue.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

DoD Deal Caused Mass Uninstalls And Rating Collapse

  • ChatGPT's DoD deal triggered a major consumer backlash with uninstall spikes and rating drops.
  • SensorTower reported a 295% jump in U.S. uninstalls and a 775% surge in one-star reviews after the news went public.
INSIGHT

Anthropic's Rejection Drove Claude's Rapid Adoption

  • Anthropic's clear stance against a DoD partnership attracted users and downloads to Claude.
  • Claude's U.S. downloads rose 37–88% day-over and it hit number one on the U.S. App Store after rejecting the deal.
INSIGHT

Stripe Automates Passing AI Token Costs With Markup

  • Stripe previewed billing that automates passing model token costs to customers and lets startups add a percentage markup.
  • Startups can pick models, track API prices and automatically apply a consistent profit margin like 30% over raw token costs.
Get the Snipd Podcast app to discover more snips from this episode
Get the app