Listen to this episode to learn how preparing for a challenging conversation is the most important aspect of that conversation. Preparing the right way makes the whole conversation less stressful for everyone involved. Here I summarize and give my take on an article from Harvard Business Review on this leadership essential.
See "4 Things to Do Before a Tough Conversation" by Joseph Grenny published in Harvard Business Review: https://hbr.org/2019/01/4-things-to-do-before-a-tough-conversation?utm_source=linkedin&utm_medium=social&utm_campaign=hbr
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Speak Up: Develop Your Executive Presence & Leadership Communication Style