HR Leaders

Why Continuous Learning Is the Only Way to Stay Relevant in 2026

Mar 17, 2026
Frederic Patitucci, Chief People & Culture Officer at Philip Morris International with 30+ years at the company, talks transformation from cigarettes to a multi-category, smoke-free business. He discusses codifying company values and embedding them into hiring and leadership. He explains mapping skills across tens of thousands of people and why continuous upskilling and learning agility are now essential.
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INSIGHT

How PMI Rebuilt Its Operating Model For A Smoke Free Future

  • PMI shifted from a single-product cigarette company to a multi-category innovation firm requiring new operating models and skills.
  • Frederic Patitucci described project-based organizations, acquisitions like Veev and moves into consumer healthcare as drivers of that change.
ADVICE

Codify Culture With Co Created Values

  • Codify culture with co-created values and observable behaviours to integrate newcomers and preserve identity during rapid change.
  • PMI ran workshops with ~300 people, produced three values (We Are Better Together; We Care; We Are Game Changers) and embedded them across the employee lifecycle.
ADVICE

Tie Values To Hiring Performance And Pay

  • Make values part of hiring, performance and rewards so behaviours matter as much as outcomes.
  • PMI uses speed-dating style interviews, scores the "how" in performance reviews and ties behaviour to compensation and disciplinary steps.
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