Empowering the 80%: The New Frontier of Frontline Innovation
Mar 17, 2026
30:55
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80% of the global workforce is deskless, yet most tech is still built for a desk. In this episode of the Future of Work Podcast, Joshua Secrest and Josh Bersin discuss the frontline imperative and how "invisible software" can bridge the innovation gap to stop the massive revenue leaks caused by understaffing.