Puneet Agarwal: Partner at True Ventures

Puneet represents a rare combo in a VC. He came into the industry with extensive experience on both the operating side, as a product manager at several startups, and on the finance side in tech investment banking at JP Morgan. As a "both sides of the table" sort of VC, Puneet has a wealth of great insights that reflect his breadth of experience.

1. The founder is the customer (not the other way around).
2. Empathy, adaptability, and authenticity are fundamental characteristics in both investors and founders.
3. Founders should bring a sense of safety, not fear, to the board room and to their teams.

There are many more nuggets in this great conversation about the evolving role of a VC. One example, Puneet says young VCs have to learn to trust themselves, whereas more seasoned VCs have to learn to doubt themselves. Just because something didn't work 5 years ago, it doesn't mean it won't work today. Any investor or founder can learn a lot about the industry by dropping in on this conversation. Have a listen.