After Hours

Mark Cuban doesn’t believe in following your passions | ReThinking w/Adam Grant

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Oct 5, 2022
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ADVICE

No Advertising Strategy

  • Mark Cuban avoids advertising to maintain trust and authenticity for Cost Plus Drugs.
  • Their growth relies on genuine patient community advocacy rather than traditional marketing.
INSIGHT

Social Proof in Medication Use

  • Under uncertainty about medications, patients rely heavily on social proof from similar others and doctors.
  • This social proof influences medication adoption and trust significantly.
ANECDOTE

Mark Uses Cost Plus Drugs

  • Mark Cuban personally uses generic medication through Cost Plus Drugs, reducing his cost drastically.
  • He continuously collects feedback from users to improve the service experience.
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