Freakonomics Radio

667. Here’s Why You Are Constantly Fighting Off Scammers

302 snips
Mar 13, 2026
Kati Daffin, former FTC consumer protection attorney, and Marti DeLiema, a University of Minnesota gerontologist, unpack the industrial scale scam economy. They dig into transnational scam centers, why older adults can face severe financial and emotional harm, how smart people get manipulated, and why platforms, payment systems, and regulators struggle to keep up.
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ANECDOTE

How Stranger Scams Drew DeLiema Into This Field

  • DeLiema got into fraud research after seeing elder-abuse cases where cognitively intact older adults were manipulated by strangers.
  • In one pattern, a young woman approached an older man at a gas station, claimed abuse, then escalated into moving into his home.
ANECDOTE

The Free Piano Email That Hooked Dubner

  • Stephen J. Dubner nearly engaged with a fake free-Yamaha-piano email because it sounded specific, emotional, and plausible.
  • DeLiema said such pitches are mass-market bait, and even zero-loss attempts should be reported to spam filters and the FTC.
INSIGHT

Scams Destroy Trust As Well As Money

  • Kati Daffin says reported scam losses rose sharply, driven mainly by investment, romance, and imposter scams.
  • DeLiema argues the damage goes beyond money because scams shatter self-efficacy, can contribute to suicide, and erode trust in institutions and other people.
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