Techfluential by Deloitte Translating Tech Into Business Advantage
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Jun 13, 2024 Jay Crotts, former Shell CIO who led enterprise transformation, and Ashley Pettit, State Farm CIO experienced in aligning tech with business, talk about translating technology into strategic value. They explore CIOs becoming bilingual in business and tech. They discuss earning a seat at the table, prioritizing outcomes over hype, and educating organizations to adopt new technology.
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CIO Role Now Includes Change Management
- The CIO role has expanded from technical guru to champion, educator, and gatekeeper who must pair technology vision with disciplined change management.
- Jay Crotts notes waves of change from punch cards to generative AI and the need for change-management skills beyond tech.
Translate Technology Into Business Value
- Tech fluential leaders must translate technology into business value by understanding the broader ecosystem and anticipating obstacles.
- Ashley Pettit emphasizes listening, asking questions, and helping business peers imagine future opportunities they hadn't seen.
Speak The Business Language
- Speak the business language: tie technology strategies and accomplishments to how business peers measure success.
- Ashley Pettit advises asking how teams measure outcomes and showing line of sight from tech products to enterprise goals.