OWNR OPS Podcast 32.BUILDING A $16MM POOL SERVICE BUSINESS IN TEXAS
May 10, 2024
Join Malcolm Marshall, the owner of Poolology, who transformed his Texas-based pool service from a single route into a $16M business. He shares his daring leap from the energy drink industry to entrepreneurship, revealing challenges faced in finding and valuing routes. Discover how he scaled operations, tackled maintenance complexities, and expanded into construction. Malcolm also discusses hiring strategies, the importance of core values, and the development of custom software as a game-changer for future growth.
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Protect Design Work During Sales
- Hire a dedicated project manager/designer to handle the sales kickoff and on-site design meetings.
- Hold design meetings in-office to protect design work and avoid quick low-ball bids.
Pick Markets With Less Competition
- Move into markets with less competition and existing connections to accelerate growth.
- Geographic focus enabled rapid account additions and operational scale.
Recruit Techs By Paying Well And Screening
- Hire via Indeed, screen thoroughly, and hire multiple candidates when needed.
- Pay well and offer benefits to attract and retain technicians.