How Companies Are Redesigning Work, Travel and Technology for Longer Lives

Everyone talks about longevity. Very few organisations are redesigning anything for it. In this mini-series, Avivah Wittenberg-Cox speaks with three leaders across public health, global hospitality, and telecommunications who are actively moving the dial. Three principles run through every conversation: influence, accessibility, and dignity.

NHS: Change From the Middle

Helen Bevan

Real transformation in large institutions rarely comes from the top. Helen Bevan argues it emerges from experienced leaders embedded within systems — people with the credibility, relationships, and institutional memory to drive change across organisational boundaries. In this framing, age is an asset: experience becomes social capital, and older workers are architects of change, not defenders of the status quo.

“Instead of seeing older workers as defenders of the status quo, organisations should recognise them as essential architects of change.”

NOVOTEL: Longevity, Everyday

Jean-Yves Minet, Global Brand President, Novotel

Longevity shouldn’t be a luxury product. Novotel’s ‘quiet wellbeing’ philosophy focuses on four everyday foundations — sleep, nutrition, movement, and human connection — with the goal of small, compounding improvements rather than dramatic interventions (1% each day = 37% each year). Hotels are redesigning social spaces, menus, and meeting rooms to quietly support healthier lives across all generations and price points.

“Longevity becomes embedded in daily life rather than marketed as a specialist intervention.”

AT&T: Digital Dignity

Mylayna Albright, VP Corporate Responsibility, AT&T

The barrier to digital participation for older adults isn’t access to devices — it’s confidence. AT&T’s Connected Learning Centers, embedded in trusted community spaces like YMCAs and libraries, start with the basics and build from there. The result: renewed independence, stronger social connections, and in many cases a return to work. AI’s conversational interfaces are opening new doors, turning complex tools into plain-language assistants for everyday tasks.

“Curiosity does not age out. When people are treated with dignity and given the right support, they remain capable of learning, adapting, and contributing.”

Listen

* Change from the Middle — Helen Bevan (NHS)

* Democratising Longevity — Jean-Yves Minet (Accor)

* Digital Dignity — Mylayna Albright (AT&T)

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