Future of HR “What Works: Team Network Effect” with Rob Cross, Senior Vice President of Research at i4cp and Katheryn Brekken, Senior Research Analyst at i4cp
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Oct 22, 2024 In this insightful conversation, Rob Cross, a leading figure in organizational networks, and Katheryn Brekken, a talent development specialist, explore how to overcome collaboration overload in teams. They reveal that 80% of teams underperform due to common dysfunctions like misalignment and priority overload. Highlighting case studies from Roche and Supercell, they discuss the importance of ‘precision collaboration’ and a high-trust environment for fostering effective teamwork. Additionally, they share strategies for HR to enhance team dynamics and adapt to evolving work cultures.
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Teams Have Fundamentally Changed
- Teams today are larger, more virtual, and people belong to multiple teams, which scatters attention and complicates purpose.
- Rob Cross shows that old team models no longer fit modern teaming dynamics and require new precision approaches.
Huge Productivity Gap From Poor Collaboration
- Surveyed teams estimate a median 39% performance gain if collaboration improved, even top teams could gain ~30%.
- Katheryn Brekken argues nearly every team has untapped productivity from better collaboration.
Misalignment Is The Most Damaging Dysfunction
- Six recurring collaborative dysfunctions explain why 8/10 teams underperform, with misalignment most damaging.
- Rob Cross emphasizes diagnosing specific dysfunction drivers because remedies differ by cause.