Becker’s Healthcare Podcast

Building Leaders at Every Level with Courtney Holladay

Mar 2, 2026
Courtney Holladay, VP and Chief Learning Officer at MD Anderson and industrial-organizational psychologist, explains how leadership is built at every level. She talks about embedding development across a 27,000-person workforce. Topics include designing a Leadership Institute, breaking down silos across disciplines, and preparing future leaders early through coaching and hands-on practice.
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ANECDOTE

Personal And Professional Roots Shaped Her Role

  • Courtney Holladay joined MD Anderson motivated by personal ties as her mother is a cancer survivor treated there.
  • Her professional background in industrial-organizational psychology shaped her approach to leadership development across a 20+ year career at the institution.
INSIGHT

Leadership Is Everyone's Job At MD Anderson

  • MD Anderson treats leadership as a capability for everyone, not a title, reinforced by senior leaders visibly participating in development programs.
  • Leaders publicly sharing 360s and coaching participation normalized development and made it part of hiring criteria.
ADVICE

Design Development As Learn Practice Apply

  • Design leadership development beyond classroom training by combining mentoring, coaching, and team development into a learn-practice-apply model.
  • Be intentional about program objectives so development directly moves organizational performance metrics.
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