The Power of AI in the Warehouse With Henrik Bergsager and Kushal Pillay From Powerhouse AI

What comes to mind when you hear the term AI? For some, artificial intelligence is an exciting step forward, bringing possibilities of error reduction and cost savings. For others, it’s little more than a marketing buzzword. 

Henrik Bergsager and Kushal Pillay of Powerhouse AI are in the first camp. In this episode, they discuss how AI tools can significantly improve warehouse operations for small and medium-sized businesses.

Uses of AI in the warehouse

AI can be used to improve virtually any warehouse task, including inventory management, demand forecasting, and storage optimization. Henrik notes that businesses should approach problems one at a time, not all at once. “By focusing on these smaller cogs in the warehouse, you don't need massive amounts of investments to get up and running.”

Getting started with AI

Getting started with a new tool is always daunting. For a smooth transition, Henrik says, “You have to get the rest of your employees on board. … You need to get all the warehouse workers understanding why we're doing this, [what are] the benefits of introducing new technology.”

Kushal adds that organizations should focus on the KPIs they’re trying to improve with the technology. He adds that it’s important to keep expectations realistic—don’t expect the tool to eliminate human labor. “[At the] end of the day, you're not buying a robot. You're buying a certain software, which does a job for you.”

How much technical expertise do you need?

Fortunately, you don’t have to be a technology genius to take advantage of AI warehouse solutions. 

As Kushal puts it, “Most of the tools out there [don’t] need you to know the deep details of how they work. … The only thing we need is what is the input, and what do you expect as the output? The rest of the work is done with[in] the system.”

Links

• Connect with Henrik on LinkedIn: https://www.linkedin.com/in/henrikbergsager/ 
• Connect with Kushal on LinkedIn: https://www.linkedin.com/in/kushalpillay/ 
• Visit Powerhouse AI’s website: https://www.pwh.ai/