Identity at the Center #30 - Biggest Challenges of CIAM
Feb 10, 2020
Dive into the complexities of Consumer Identity and Access Management (CIAM) as Jim and Jeff uncover the challenges organizations face. From mastering delegated administration to enhancing registration processes, they discuss practical solutions to reduce customer churn. Explore the evolving landscape of multi-factor authentication and the advantages of cloud AI in bolstering security. They also share insights on evaluating CIAM platforms and aligning IAM with business strategies, emphasizing the need for collaboration and innovation.
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Authorization Codes For Student Access
- An education client issued batch authorization codes to professors who distributed them to students.
- Students clicked code-bearing links to register or log in and gain free test access.
Hierarchical Dealer Network Challenges
- A dealer network required hierarchical delegated admins at parent, regional, and local levels.
- Different regions varied hugely, forcing heavy customization to model the structure.
Plan For Custom Work In B2B CIAM
- Expect custom development for complex B2B CIAM cases; no single product covers everything.
- Evaluate platforms for workflow and API flexibility to support bespoke delegated admin needs.