Your Law Firm - Lee Rosen of Rosen Institute

When headcount is misleading

Jan 15, 2026
From Osaka, Japan, insights are shared on leveraging AI workflow platforms for efficient email management. A tech tip highlights how Google Workspace Flows and Microsoft’s Flow Builder can automate tasks. The conversation shifts to rethinking business growth; focusing on headcount can be misleading. Prioritizing profit over size emerges as a key theme, with personal anecdotes on how reducing staff improved work quality and client service. The mantra shifts from striving to be bigger to being better.
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ADVICE

Enable Google Workspace Flows Carefully

  • Turn on Google Workspace Alpha Gemini features via the admin console to enable Workspace Flows for AI workflows.
  • Expect setup delay and be prepared to manage access organization-wide once enabled.
ADVICE

Automate Basic Email Triage

  • Use Workspace Flows to trigger actions from emails, forms, or Drive uploads and have Gemini summarize or draft replies.
  • Integrate outputs with Google Sheets, Calendar, Tasks, or supported third-party apps for automation.
INSIGHT

Flows Are Useful Yet Limited

  • Workspace Flows already offers useful primitives but is limited by lack of actions outside Google Chat/Tasks.
  • Its current value is in labeling, drafting replies, and creating spreadsheet entries from incoming content.
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