In this episode, a retired housing director reflects on a career spent shaping residential communities—and the people who led them. She speaks candidly about encouraging resident assistants to stay in the field, even as the role has grown more complex, more visible, and more demanding than when she first started. Rather than offering nostalgia, she offers perspective. She acknowledges the challenges today’s professionals face while affirming that the work still matters—and that the field still needs people willing to lead with empathy and steadiness.
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