The Futur with Chris Do 140 - What is Human-Centered Design? — with Lauren Schwendimann
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Jun 30, 2021 Lauren Schwendimann, interaction design lead at Waymo, shares her insights on human-centered design in the realm of autonomous vehicles. She discusses the critical need for user trust and transparency in driverless technology, highlighting its social implications. Schwendimann also reflects on her journey from athlete to designer, emphasizing mentorship's role in shaping careers. The conversation delves into designing for humanity and the skills essential for successful UX design, advocating for technology that empowers and enhances user experience.
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Waymo One in Phoenix
- Waymo One operates a fully autonomous ride-hailing service in Metro Phoenix.
- Riders can relax or even nap during their trip.
Addressing Safety Concerns
- Public perception of autonomous vehicles is influenced by accidents involving semi-autonomous vehicles.
- Waymo prioritizes safety and transparency to build trust with riders.
Building Trust Through Transparency
- Waymo uses a "car view" screen displaying what the autonomous driver sees to build trust and transparency.
- This view shows the car's 360-degree perception, including objects like construction cones and school zones.