Imagine waking up one morning and realising the door to almost every public service was shut to you. No matter how hard you tried, you simply couldn’t get in.

That’s the experience for many New Zealanders who have been left behind as the world has moved online.

So how many are being digitally excluded, and how damaging is this in a society so singularly focused on moving everything online?

Today, Sharren Wilson, who has struggled to be helped by WINZ, and Sacha Green, national advisor to the Citizens Advice Bureau, join Damien to discuss what can be done to avoid leaving people behind.

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Host: Damien Venuto
Editor / Producer: Shaun D Wilson
Executive Producer: Ethan Sills

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How the shift online is cutting off New Zealanders