Generally Intelligent

Malleable software and human agency with Geoffrey Litt

11 snips
Nov 14, 2025
Geoffrey Litt is a design engineer at Notion and a former MIT researcher focused on malleable software that lets users shape their own computing environments. He discusses barriers to malleability in mainstream software and the need for user-editable tools. Geoffrey explores AI's role in the creative process, emphasizing how it can enhance or hinder user agency. He also advocates for universal versioning and gradual tailorability, envisioning a future where users become active creators of their digital tools.
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INSIGHT

Smooth Slope From User To Creator

  • Malleability isn't about everyone becoming full-stack experts but about maintaining a smooth slope from user to creator.
  • Local power users and pattern local developers play key roles in enabling others to modify tools in context.
ADVICE

Use AI To Teach, Not Just Do

  • Design AI features to teach and surface best practices proactively, not just auto-do tasks for users.
  • Use suggestions and explainers to raise users' understanding while lowering the effort to act.
INSIGHT

GUIs Need Composable Hooks

  • GUIs excel at visualization and discoverability but often hide composable hooks that make automation easy.
  • Command-line-style parity between manual and automated steps made composability obvious in older tools.
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