Uncensored CMO Why we all need to slow down in 2026 - Emma Harris
13 snips
Dec 22, 2025 Emma Harris, marketing and sales leader and founder of Glow London, shares her transformative journey after surviving a cardiac arrest. She discusses the importance of aligning brand and culture, having a strong team, and navigating crises. Emma emphasizes the need to 'slow down' to enhance performance and well-being, arguing that rest and reflection can lead to increased clarity and creativity. She also highlights the power of community and accountability in achieving personal and professional goals, aiming for a more meaningful approach to leadership.
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Stop Over-Explaining In Crisis
- In a crisis, constant apologies can prolong damage and fail to restore trust.
- Fix the problem, then return to consistent, reliable behavior to rebuild trust quickly.
Design The People Experience
- Map the people experience with the same energy as customer experience and embed brand through HR and rewards.
- Make every touchpoint teach how to show up and deliver the brand so decisions align faster.
Hire Complementary Strengths
- Hire people for the role you need, not clones of yourself, to build complementary strengths.
- Use slow, detail-oriented colleagues to temper fast, big-picture leaders and complete work.
