Throwback episode alert. We’re re-releasing one of the most replayed conversations on The Jess Larsen Show.
Jess sits down with retired FBI international kidnapping negotiator Chris Voss, bestselling author of Never Split the Difference. Chris takes you inside real hostage negotiations and breaks down the skills that actually move people: tactical empathy, listening for what’s unsaid, staying calm under pressure, and using the right words when stakes are high.
This one isn’t just for dealmakers. It’s for anyone who’s ever had a hard conversation, felt stuck, or needed to influence without escalating.
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The Jess Larsen Show on Innovation & Leadership