Employee retention remains one of the most pressing challenges in senior living, but according to The Queen of Retention, Cara Silletto, the problem isn’t that “nobody wants to work anymore.” In this episode of Bridge the Gap, Josh Crisp and Lucas McCurdy welcome Cara back to unpack why retention failures are often rooted in leadership, culture, and outdated assumptions. Cara introduces her Employee Retention Ecosystem, a holistic framework that assigns shared responsibility across employees, managers, and executives. Using a simple but powerful gardening analogy, she explains how leaders must individualize care, equip managers, and create environments where people can thrive.
This week we discuss:
- The myth behind “nobody wants to work anymore”
- The Employee Retention Ecosystem explained
- Gen Z priorities and mental health realities
- Balancing empathy with accountability
Meet the Hosts:
Josh Crisp
Lucas McCurdy
Connect with Our Guest
Cara Silletto
Learn more about the Employee Retention Ecosystem
employeeretentionecosystem.com
magnetvault.com
Produced by Solinity Marketing.
Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity.
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