NERF role: command vs. support

The Keewenaw snow gauge that Colette mentioned is a tourist attraction. If you want to see where measurements are at for the season you can find them here: https://www.pasty.com/snow/

The paper we’re talking about today can be found here: https://www.sciencedirect.com/science/article/abs/pii/S0003687020301903

If you want to know more about SNAFU Catchers, you can see their website here: https://www.snafucatchers.com/

They produced the STELLA report: https://snafucatchers.github.io/

Richard Cook’s Bone Talk is kind of famous - here’s a version from REDeploy: https://www.youtube.com/watch?v=8LbePBiOvZ4

Some writing from New Relic about NERFs: https://newrelic.com/blog/observability/best-practices-incident-commander-training

We failed to mention it in the podcast itself, but Michael Wettick did a great thesis at Lund on asking for help in software operations incidents: https://lup.lub.lu.se/luur/download?func=downloadFile&recordOId=9150096&fileOId=9150099

Speaking of Hitchhiker’s Guide, etsy has some cool merch: https://www.etsy.com/listing/1071043200/dont-panic-hitchhikers-guide-to-the

You can find David Woods’ paper on Graceful Extensibility here: https://link.springer.com/article/10.1007/s10669-018-9708-3

Our Paper Club event on this paper on March 17th can be signed up for here: https://resilienceinsoftware.org/events/164680