Examining the Struggles of Facebook Moderators and Future Improvements

Earlier this year, The Verge’s Casey Newton broke the story about the working conditions of Facebook moderators at a campus in Phoenix, AZ In his feature, “The Trauma Floor,” In his follow-up reporting “Bodies in Seats,” he discovered that the pattern of severe workplace conditions extends to a second campus. Nilay Patel and Casey Newton discuss a workplace in Tampa, FL plagued by fear and anxiety and worse.

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