The Risks of Bot Attacks and Plan Sabotage

Inevitably, you start to think about risks. What could possibly go wrong? And the fact that you don't own the bot immediately sets off alarm signals in mind. Bad actors will program bad machine customers. It's just going to happen. Just like every other type of technology that's been subverted by bad actors, the same thing will happen with machine customers. Gartner's done a lot of work on digital ethics, the same ethical rules apply to its use of our use of machine customers.