Risks of validation and 'people-pleasing' chatbots

There have been some cases where chats between vulnerable people and AI bots have gone horribly wrong.

But it shows that people are turning to generative AI when they’re in need of support – whether that’s for general life advice or actual therapy.

Given psychologists can be expensive and difficult to access, how can a person seek support from AI without it going off the rails?

Guest/s

• Professor Jill Newby, clinical psychologist and researcher at the University of New South Wales and the Black Dog Institute 
• Dani Zetzer
• Lauren OLoughlin

References

• Informed use of AI technologies for mental health
• AI and mental health in Australia: what needs to happen next - Black Dog Institute