The Perfect RIA cover image

Encore Episode: When Value Adds Go Wrong

The Perfect RIA

00:00

Using client-friendly language and personalization

Matthew explains avoiding jargon, including relevant personal details, and noting policies 'we are aware of'.

Play episode from 16:03
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app