Quality Is Not a Quality System

quality has a whole lot more to do with what you tolerate than anything else, right? If remember a video of paul acre's going to japan to a precast factor, pr precast manufacturing facility. They were patching spots on the precast girders and columns that were going to be cut up. Everything was done down to the enth degree. Do you think that just magically happened out of a cloud? It was the leaders in the company that enforced that.